Packages & Refunding Shipping

If you've ever tried to order from our webstore, you may have been surprised by the high shipping amount that the shopping cart tries to charge.  Well... sometimes that amount is correct, sometimes not. 

The way shipping is set in the cart is a bit funky, but the amounts are set per item.  The problem isn't usually if you order one item.  See, if you order one hammock, I believe the amount is set at $3.50 for shipping.  Shipping usually costs around $3 to ship a hammock first class, so that's about right. 

The difficulty is ordering multiple items.  If you order two hammocks, shipping does NOT jump to $7 ($3.50 + $3.50).  Likewise, if you order any two other items, shipping is often less than the sum of their shipping amounts.  Problem is, the shopping cart doesn't know, and has no way, of determining this.  So, sometimes we end up refunding large amounts to the customers.

For example, these packages...

...resulted in a whopping $63.75 in refunded shipping charges.  I acknowledge, that's a lot of money!

I always tell people, I will refund excess shipping.  And that's fine, if that person can afford to pay the high shipping charge at the time.  But, what if they can't?  Well, the other option is to send me an email or a message with the items desired and the address that the items would be shipped to.  Then, I can pack it all up and get back to you with an actual shipping quote.  Then, you'd know that's all you'd be paying, and it wouldn't be overcharged or anything like that.  So, that's also an option, if you ever are trying to order and the shipping amount looks sky high.  Options for everyone!