Their email:
Hey Ashley,
This is [name]; my partner and I adopted a chinchilla through you back in November. She is doing excellent and has grown into her own personality.
We are taking a trip from July 22nd to July 29th and want to know what the best option for Viola would be. Should we take her with us, have someone stay in our apartment to accompany her or, if you still offer house sitting, would it be best to have her be around other chins and in the care of someone who is experienced? Our biggest concerns are making her feel like we abandoned her and causing too much stress in her environment.
My response:
Glad to hear she's doing well, she looks great!
As far as what is the best option for your trip, that varies depending on a few things. For the options of taking her with versus bring here here (or somewhere) for pet sitting, assuming the trip is more or less, drive there, stay a few days, drive back (versus a different hotel every night).. those two would be relatively the same, because there's be about the same amount of travel involved, and chins generally do well with traveling (though of course, it depends on the chin).
The best option can be (keyword: can) if someone can come to your place and care for her. The reason I say it can be is because the chin stays in her own cage, so there's no moving around. However, of course, the difficulty can be finding someone who's reliable and will show up and care for the chin. While of course, they may not necessarily have to care for her in the exact same way that you do, it may be more limited to feed, water, etc, that sort of thing, they do need to show up. If you know someone like that, great! That would be the option with the least disruption to her daily life. My difficulty (and granted, I have a lot more animals than you do), is always finding someone who will actually show up.
I hope this helps, let me know if I can help you further!
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